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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Arnold

Sharon Arnold

October 9, 2024

5  out of  5
rating by Sharon Arnold
"Walked me through what was best suited to my needs in a policy in a very helpful manner.I am so pleased to have done business with Sean. Great experience!"
We responded:
"Thank you for the kind words, Ms Arnold, I enjoyed chatting with you. Thank you for trusting me with all of your insurance needs. I look forward to serving you and your daughter for years to come. Again. Thank you. Sean."
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Sam Green

September 23, 2024

1  out of  5
rating by Sam Green
"This guy has a horrible attitude 🙄. Condescending, abrasive just rude. It's by the grace of GOD that I didn't say what I really wanted to say. But yeah he isn't worth my time"
We responded:
"Mr Green, it's unfortunate that you seem to have had a bad experience with a State Farm agent. I don't have a Sam Green in my book of business, nor in my list of prospects. I'm not able to see whom you may have spoken with. I would be happy to work with you to resolve this. Would you like to call me so we can attempt to make you happy? 248-936-0121. Im here Monday thru Friday."
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prolinemechanical

September 4, 2024

5  out of  5
rating by prolinemechanical
"Sean is a great insurance agent he goes above and beyond to solve problems and correct issues thanks you sean"
We responded:
"Thank you, Mr Hawkins. "
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Scott White

August 30, 2024

5  out of  5
rating by Scott White
"My wife and I have been with Sean for almost 4yrs. He's been a great agent. He is honest and up front about everything. I can text him most days and he responds within 24 hours or less. He's great at returning calls. He does well to explain everything in detail, and he likes to make sure you understand before having you commit to anything. Thank you Sean we look forward to working with you in the future."
We responded:
"Thank you so much, Scott. Please feel free to come by the new office in Commerce Twp so we can catch up!"
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Joseph Albright

July 31, 2024

5  out of  5
rating by Joseph Albright
"Fantastic State Farm Agent who really cares about his customers. Very educated on all insurance products and did a great job helping me."
We responded:
"Wow, thank you, Joesph; this was very kind of you. Feel free to call me, anytime, for any reason. I hope nothing but the best for you!"
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noswad75

June 7, 2024

1  out of  5
rating by noswad75
"I wouldn't go to this guy again if it were the last agent on earth. He's condescending, yells at his customers, talks down to his employees. Extremely difficult to deal with. And that sales guy he's got, Chris is extremely condescending as well. There are a billion state farm agents in Michigan, stay away from this guy! Looks like he moved, I was hoping he went out of business to save people from him!! The move isn't going to save him. Google is full of fake and coerced reviews. This guy shouldn't have any stars."
We responded:
"Noswad75, Forgive me... I'm not sure who you are, or how I have wronged you. Would you like to call and have a phone conversation? I would happily discuss with you, the ways I can improve. Also, Noswad75, I haven't had a Chris in my office for over 2 years. It's unfortunate you feel this way, I feel that I, and all of my employees, treat our customers with respect, and that we communicate clearly: questions, claims, billing, policy coverages and policy changes clearly - so that customers can make smart decisions. Again, if I have wronged you, please give me a call; I would love the opportunity to make it right."
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Deborah Bienstock

May 22, 2024

5  out of  5
rating by Deborah Bienstock
"I am so grateful to Sean Shewalter for helping me with what seemed to be a nightmare. He was kind, reassuring and helped expedite the claim process. I am forever grateful to him and recommend him highly."
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Nate Maher

May 18, 2024

5  out of  5
rating by Nate Maher
"Sean and Joey helped me replace some bad and outdated policy that was given to me by another agency, they have been very attentive and thorough. They are available via text which is super convenient as well!"
We responded:
"Thank you, Nate, for the kind words. You and Jessica are good people I am grateful you have given us the opportunity and the trust to protect the things most important to you."
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Melanie Rose

March 15, 2024

5  out of  5
rating by Melanie Rose
"From the moment I spoke with Sean, I was greeted with warmth and professionalism that set the tone for an outstanding experience. Not only was he knowledgeable, but also incredibly patient, taking the time to explain all the details of my policy options. Sean went above and beyond to ensure that I understood the benefits and coverage. He helped me navigate through the complex process with ease, making sure I got the best possible deal tailored to my needs. The follow-up and ongoing support have been remarkable, always available to answer any questions or concerns I have. I highly recommend Sean Shewalter State Farm Agency to anyone looking for reliable, customer-focused insurance services. M. Rose"
We responded:
"Thank you so much! Its always great to chat with you."
Profile photo of Mike Lanzon

Mike Lanzon

March 13, 2024

5  out of  5
rating by Mike Lanzon
"I was searching for new car insurance as progressive was charging me an absurd amount. Sean Shewalter reached out and was able to answer all of my questions and displayed a great deal of patience with me as I went through the process of switching over. He is extremely knowledgeable and worked very efficiently to get me the best price available without cutting corners on safety to make sure my coverage was more than adequate for both my home and my auto insurance. I received a letter in the mail from state farm regarding an address discrepancy and he had already taken care of it before I brought it up to him. I highly recommend working with Sean for your insurance needs. He is also very knowledgeable with life insurance policies and specializes in those as well. All in all a great experience. 10/10; thanks Sean!"
We responded:
"Thank you, Mike! Wow, those are very kind words. I am grateful to received the privilege of protecting you and your family. Please do not hesitate to give me a call with any questions or concerns."
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Chloe Riedel

October 4, 2023

5  out of  5
rating by Chloe Riedel
"Sean was so helpful in making sure I got the best coverage and explaining everything thoroughly to me, being that this is my first insurance on my own! Thanks for everything!"
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Royal-T Harmony

September 19, 2023

5  out of  5
rating by Royal-T Harmony
"I have been a client of Mr. Sean Shewalter for many years and I am ALWAYS Satisfied with Mr. Shewalter’s Performance and Service. I can ALWAYS count on him to explain my policies to me in a way that I can FULLY UNDERSTAND the answer. I can HONESTLY say, I am in The Best Hands with Sean Shewalter regarding ALL of My Insurance Policies ✅. If you want Impeccable Customer Service and an Excellent Customer Experience, Sean Shewalter is The Insurance Agent from Heaven 😇✅"
We responded:
"Ms Plunkett, the kind things you said on the phone today made me so happy. I'm blessed to have you as a customer. Thank you for trusting me."
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G SIMMONS

August 2, 2023

5  out of  5
rating by G SIMMONS
"A very professional and knowledgeable agent. He is our home and auto insurance agent who provides us with the latest rates and discounts. Would highly recommend him."
We responded:
"Thank you Mrs Simmons. It is always a pleasure to talk with you and Mr Simmons. You're good people."
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Carly MacDonald

July 29, 2023

5  out of  5
rating by Carly MacDonald
"Sean does a great job! Helps find the best policy that meets your needs and budget!"
We responded:
"Thank you, Carly. "
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Jeff Smith

July 28, 2023

5  out of  5
rating by Jeff Smith
"When I decided to change insurance companies because my last one was a huge disappointment, I went through about 10 companies. Although the prices were very similar to one another, Sean was by far the most informative agent and was much more helpful than the others. I chose State Farm because of him. Fast forward two months and my daughter is involved in an accident where the car was a total loss. Sean, once again came through and walked me through all of the steps I needed to do concerning the car and my daughter. If you are looking for an agent who cares about his clients, you can't go wrong with Sean Shewalter."
We responded:
"Wow! I'm thankful for the kind words, but even more thankful that you see in me what I try so hard to deliver. Thank you Mr Smith"
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Janet Vespie

July 28, 2023

5  out of  5
rating by Janet Vespie
"Sean has always been there for me. He has answered all my questions and has even interrupted his lunch to help with a policy change. He's very reliable and gets things done quickly."
We responded:
"Thank you, Ms Vespie. I'm thankful for the kind words."
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Lizz Lafferty

June 30, 2023

5  out of  5
rating by Lizz Lafferty
"Sean Shewalter insurance was excellent and made the process so simple when organizing my auto insurance. I couldn’t recommend him enough!"
We responded:
"Thank you, Lizz! Im glad we are able to help your family. "
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Nakecia Burks

March 30, 2023

4  out of  5
rating by Nakecia Burks
"Sean is very professional and he communicates very well. I like how he breaks down anything that I may not understand or have questions about."
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J. Barber III

February 28, 2023

5  out of  5
rating by J. Barber III
"Hello everyone, If you happen to be in the market for insurance, or just not quite happy with your current insurance company or agent, you may want to give Sean Shewalter from StateFarm a call. I think you will be pleasantly surprised, I know was! In my case the agent who I had for years retired and his office closed so I was forced to look elsewhere. I was already with StateFarm so it wasn’t a big leap to give them a call. I was happy with the service, the value and the responsiveness I had received in the past, but what I wasn’t so sure of was if the feelings I had were due to the company or the Agent and our relationship we had built up over the years. I didn’t want to leave StateFarm but honestly I wasn’t sure if I should stay. Needless to say I contacted Sean Shewalter who quickly put my mind at ease. He was very knowledgeable, responsive and bottom line made my transition to a new StateFarm office smoother than I could have imagined. I typically do not wright reviews but I was so pleased I wanted to share my experience in case there is anyone looking for insurance and more importantly a good agent to work with. My family and I are very happy to still be with StateFarm and glad to have Sean as our agent and good neighbor!"
We responded:
"Thank you, Mr Barber. I'm very happy I could continue the level of service and meet or exceed your expectations. Also, Im very happy your recent claim went so smoothly."
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Steph I

January 20, 2023

5  out of  5
rating by Steph I
"Sean is always professional and very knowledgeable with policy and procedures within the insurance realm. Also, Sean aims to educate the policy holders at Statefarm. Do not hesitate to join the Statefarm- Sean Shewalter family!"
We responded:
"Thank you so much for the kind words, Stephanie. It's always great to chat with you"
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andrea yarbro

October 21, 2022

1  out of  5
rating by andrea yarbro
"Sean is the most unprofessional and disrespectful agent I have talk to I do recommend State Farm but I wouldn’t recommend Sean office to nobody"
We responded:
"I am sorry we couldn't find a solution to your rate increase, Ms Yarbro. "
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Renee mctaw

September 26, 2022

5  out of  5
rating by Renee mctaw
"Best experience Mr. Shewalter introduced himself very kind"
We responded:
"Thank you, Ms Mctaw, it always nice to chat with you."
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Kimberly Disher

August 2, 2022

5  out of  5
rating by Kimberly Disher
"Amazing customer service. So very thankful for all of the help and advice. Not to mention he saved us almost 100 dollars a month with better coverage."
We responded:
"Thank you, Ms Disher. "
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Nickolas Cardone

June 16, 2022

1  out of  5
rating by Nickolas Cardone
"I am not a fan of writing bad reviews. However, this one is needed. Sean was one of the most condescending people I have ever worked with. He spoke down to my partner and belittled her instead of trying to find a resolution to our issue. It took me stepping in and asking him to stop talking down to her to get any where with him. Sean was not proficient with the software State Farm uses. I do not recommend Sean Shewalter."
We responded:
"Im sorry for your inconvenience. I do not see your name in my book of business; please feel free to reach to me directly. You can call me at 248-936-0121. I’d love to touch base with you and help in any way possible."
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Cheryl Birks

June 3, 2022

5  out of  5
rating by Cheryl Birks
"Sean puts the customer first. He is knowledgeable and ensures the customer is informed and adequately protected."
We responded:
"Thank you, Ms Birks."